As a practice we want you to be aware that we are continually monitoring the data on the COVID-19 (coronavirus) threat very closely with guidance from the Centre for Disease Control and Prevention (CDC) and the World Health Organisation and assessing the potential impact on the health of our families, staff and our clients.
Your Safety is Our Priority
We want to reassure you that you are safe in our hands. We carry out universal precautions as if every person we were treating were infectious so that we take all the measures to protect against infection of any kind.
We are doing everything in our capacity to protect our patients and ourselves and our families.
These are things that we can assure you that we are doing for your protection:
- We will not travel to the affected regions and if we do will quarantine ourselves for 14 days on return.
- We do not come to work if we are sick.
- We wipe all surfaces down with alcohol wipes in between all patients including areas that are not clinical as long as people have been in contact with them.
- We no longer greet with handshaking. A smile, wave or nod is what we will do for now.
- We wash our hands before and after every patient even though we wear gloves.
- We wear masks at all times.
- For clinical areas we not only wipe with alcohol wipes but we also cover surfaces, handles etc with barriers that are disposed of after every client.
- We autoclave everything that will go into a patient’s mouth ensuring that every thing that you will come in contact in your mouth is STERILE.
- Our staff are fully trained and certified to do this to the highest “Hospital” standards.
Out of caution the guidelines say that if you have gone overseas, you must quarantine yourselves at home for 14 days before attending a dental appointment (or going out in public) We will do the very same on our end.
Also if you have symptoms of fever, cough, shortness of breath, or difficulty breathing, please do not attend appointments at this time.
Please be assured that we are advocates for health and will do every thing in our power to make sure all are safe.
While there are many websites that have information on COVID-19, I urge everyone to only use reputable sources like the Australian Medical Association website.
What Can You Do to Help Limit the Spread of Coronavirus (COVID-19)?
- Hand hygiene. The single most important protection is to make sure that you are washing your hands before touching food or your face.
- Don’t touch your face. This limits the virus from entering your mouth and eyes, thus infecting your lungs
- If you do cough or sneeze, make sure that it is into a disposable tissue or the nook of your elbow
- The use of masks should be limited to medical/health personnel.